Visitor Information Center

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Visitor Information Center



What speaks 14 languages and always has the scoop on what’s happening in San Francisco? The answer is the Visitor Information Center (ViC). The San Francisco Travel ViCs are the city’s official “front desks," serving 400,000 visitors annually. VIC staff and volunteers curate the San Francisco experience, providing one-on-one interaction with visitors from around the world.

Some of the languages spoken on any given day include French, German, Italian, Spanish, Chinese, Korean, Japanese, and more!

Click here to read through our frequently asked questions to start your trip planning today.

Products Sold: CityPASS, Muni 1-, 3- and 7-Day Passports, Cable Car tickets, Explorer Pass, Muni maps, Hop-on-Hop-off bus tickets.

Information Desk Services: City Tours, Wine Country Tours, Yosemite Tours, Attraction tickets. Maps, Guides, Tours, Hotel & Restaurant Reservations, Public Transit Tips & Passes, Trip Planning

San Francisco Visitor Information Center Locations:

900 Market St; Hallidie Plaza, Lower Level

May through October
9 a.m.–5 p.m. (Monday–Friday) 
9 a.m.–3 p.m. (Weekends and Holidays)
November–April: Closed Sundays
Closed Thanksgiving, Christmas and New Year’s Day; weekend hours in effect for other major holidays.

170 O’Farrell St; Macy’s Union Square, Cellar Level

10 a.m.–9 p.m. (Monday-Saturday) 
11 a.m.–7 p.m. (Sunday)
Expanded hours seasonally and on certain sale days.

*Not a Muni Passport sales location, please visit Hallidie Plaza location

Fisherman's Wharf, Pier 39, Building B, Level 2

California Welcome Center at Pier 39 In Partnership with San Francisco Travel

9 a.m. - 7 p.m. (Daily)
Closed Thanksgiving and Christmas

*Not a CityPass sales or voucher location. Not a Muni Passport sales location 

Contact Us:

Order a visitors guide to help plan your trip to San Francisco.

For attractions, tours, hotel and car reservations please call toll free 1-800-637-5196 or visit our home page to purchase online.

Check us out on TripAdivsor

Looking for more information and places outside the city or even neighborhoods inside the city?